就 HP 黑箱賣TouchPad事件, 鬼哥有見群情兇湧, 特地撰寫以下投訴信俾廣大憤怒了的網友。
內容自己睇, 總之夠晒反映整件事件。大家隨便 copy and paste, 發信去舒發己見。記住填番下款。
HP 各相關聯絡方法:
HP 香港 online store hk.onlinestore@hp.co
容淑儀, 惠普香港公司 3559 7718 linda.yung@hp.com
李文駿, 博雅公關 for HP 2963 6712 harold.li@bm.com
李文駿, 博雅公關 for HP 2963 6712 harold.li@bm.com
Mylene Mangalindan, HP corpmediarelations@hp.com
Michael Thacker, HP corpmediarelations@hp.com
HP Investor Relations hpinvestorrelations@hp.com
HP Investor Relations hpinvestorrelations@hp.com
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Dear Sir,
I am writing to
express my terrible experience and frustration regarding the latest online
clearance of the HP TouchPad.
HP Hong Kong announced
on its official Facebook page at 6:44pm, August 24, 2011 that it would offer HP
TouchPad 16GB at HK$780.
The announcement
instructed eager buyers like me to go to the website:
http://www.mobicares.com/hptouchpad to place an order, starting from 9:00am,
August 25, 2011. Then the nightmare started here.
I've never been able
to access the captioned web page. The page was displaying an error all the way
through, and it was not by a second available.
As an eagar user who
was willing to wait in line, I tried refreshing the page once 30 second or so,
hoping I could somehow get into the site and order my unit. However, nothing
worked. It was error after error after error, for hours.
As helpless as it
could get, I went to the original announcement just to find it flooded with
2000+ similar complaints.
At 11:30, two hours
after the so called "start ordering" time, mobicares.com announced at
its Facebook page that The TouchPad was all sold out!
That wasn't it.
Minutes after the sold out message, multiple units started to appear in various
auction sites, selling for HK$1200 to HK$1800 per unit. It left me no choice
but to think that the whole process was manipulated by some
unnamed insiders, if not carefully planned and staged.
It was a huge shock to
me. I was extremely disappointed and utterly frustrated by this unacceptable
incident. As a user who wanted to order a TouchPad so bad, I thought I well
deserved at least a fair chance. However it was nothing but a
complete black box to me and much more others. It felt like the unit was sold
out even before it was started.
I hereby demand a full
address on what actually happened, and also a fair and accessible channel to
order an HP TouchPad
Whether or not your
will address my demands, from now on I refuse to purchase any products from HP.
In addition, I will also consider uncovering this terrible experience to a much
wider audience.
PLEASE DO REPLY.
Best Regards,
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